Get in Touch With Us

Got a question about something you have read on Non Gamstop Casinos, spotted an error, or want to suggest a brand for us to look at? This page explains the ways to reach us and what happens once your message lands in our inbox.

The Best Way to Reach Our Team

Email is the most reliable route to us. We read every message that comes in and try to reply within two working days. Send your enquiry to [email protected] and, where possible, tell us upfront what your message is about — it helps us route it to the right person and cuts down on back-and-forth.

What We Can Help With

Non Gamstop Casinos covers gambling sites not on GamStop, including reviews of individual operators, comparisons of bonuses and payment options, and general guidance on how these sites work in the UK. Here is where we can genuinely help:

• Questions about our reviews — If anything in our coverage of brands such as Betmica, Kikibet, Betninja, WinnerIsland or the other operators we list is unclear, ask us directly and we will do our best to explain how we reached our conclusions.
• Corrections — Welcome offers, terms and licensing details change often in this market. If you notice something that looks out of date, please flag it — we would rather fix it than leave it standing.
• Suggestions for coverage — If there is a site not on GamStop, a payment method, or a topic around bonuses and games you think we should cover in more depth, let us know.
• Partnership or editorial enquiries — If you work for an operator or an affiliate network and want to discuss working with us, introduce yourself and outline what you have in mind.
• Concerns about gambling behaviour — If you or someone you know is struggling with gambling and wants information on support options, mention this in your message and we will point you towards resources that can help.

What Not to Expect From Us

We are an independent comparison site, not a casino operator, so we cannot process deposits, withdrawals, account verification or bonus disputes on anyone's behalf. Those matters sit with the operator itself. If your question is about an active account, a pending withdrawal, or a bonus that has not credited, the relevant casino's own support team will be far quicker than we can be, since they can see your account details and we cannot.

Likewise, we do not manage GamStop enrolments or removals. Readers looking to understand how self-exclusion works, or how it interacts with sites operating outside the scheme, will find that context on our guide to trusted non GamStop casinos in the UK rather than here.

What Happens After You Get in Touch

Messages are read by a member of our editorial team, not an automated system. You will get a reply from someone who has actually read what you wrote, not a template response. Our aim is to reply within two working days, though during busier periods it can take a little longer — we appreciate your patience if it does.

A Note on How We Work

We keep our reviews and rankings independent of any commercial arrangements — a brand paying for placement does not move it up our list. Reader feedback genuinely shapes what we publish and how we revise it, so if something on the site helped you, confused you, or simply looked wrong, we would rather hear about it than not.

Thank you for taking the time to read this far. We look forward to your message. Please remember that everything on Non Gamstop Casinos is intended for readers aged 18 and over.